Effective Date: 06/18/2025
Company: TradingX24
Website: https://tradingx24.com

At TradingX24, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Residential address

  • Date of birth

  • Government-issued identification (for account verification)

  • Banking or payment details (for transactions)

Usage Data:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Location data (based on your IP or device settings)

Cookies & Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use your information to:

  • Create and manage your TradingX24 account

  • Process transactions and provide trading services

  • Verify your identity and comply with legal regulations

  • Improve website functionality and user experience

  • Send you updates, promotions, or important notifications

  • Respond to customer service inquiries and technical support requests

  • Prevent fraud and maintain platform security

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Third-party service providers who help us operate the platform (e.g., cloud services, payment processors)

  • Regulatory bodies and financial institutions when required by law

  • Legal authorities in the case of suspected fraud, criminal activity, or compliance with a legal obligation

All third parties are bound by data protection agreements to maintain confidentiality.

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system can be completely secure, and we cannot guarantee absolute protection.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data, where legally permitted

  • Withdraw consent to marketing communications at any time

  • Object to processing for certain purposes

To exercise any of these rights, contact us at [email protected].

6. Retention of Data

We retain your personal data as long as your account is active or as needed to comply with legal, tax, or regulatory obligations.

7. Cookies Policy

We use cookies to remember user preferences, improve site navigation, and track user behavior for analytics. You can adjust your browser settings to reject cookies, but this may affect your ability to use some features.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of such external sites.

9. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or store information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. Significant changes will be communicated via email or site notification.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

Email: [email protected]
Address: 18 Fintech Avenue, Suite 902, Luxmont City, BE 11903